Customer Care Manager

20,000 - 25,000 /month

Anupam Industries

Kundli, Sonipat

2 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Graduate and above

Males Only

6 days working | Day Shift

Job Description

Job Description:
We are looking for a CRM Executive with strong communication and computer skills to handle customer queries, maintain data, and coordinate with internal teams.

Key Responsibilities:

Handle customer calls, queries, and follow-ups.
Maintain and update customer data in CRM/software.
Coordinate with sales, production, and dispatch departments.
Prepare daily/weekly reports (Excel, Word).
Maintain customer feedback and ensure timely resolutions.
Support administrative and data-entry tasks.
Ensure smooth communication between clients and internal teams.

Requirements:

Good computer knowledge (Excel, Word, Email handling).
Strong communication and customer-handling skills.
Ability to multitask and manage client follow-ups.
Experience in CRM/customer service preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Manager job

What are the eligibility criteria for this Customer Care Manager job?
Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Care Manager job offered by Anupam Industries in Kundli, Sonipat.
What salary is offered for this Customer Care Manager job?
Ans : The salary for this Customer Care Manager job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kundli, Sonipat.
How many vacancies are there for this Customer Care Manager job?
Ans : There are 2 vacancies for this Customer Care Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Customer Care Manager role. Only male candidates are eligible.
What does the role of Customer Care Manager involve?
Ans : As a Customer Care Manager, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Manager position is Kundli, Sonipat.
Who is the right fit for this Customer Care Manager job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 2-3 years of experience is the right fit for this Customer Care Manager job.
What makes this Customer Care Manager job a good opportunity?
Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.