Customer Support Executive

19,000 - 28,000 /month

Manohar Filaments Private Limited

Kundli, Sonipat

0 - 2 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, Medical Benefits

Job Description

Role: Customer Support Executive

About Manohar Filaments:

Manohar Filaments is a global leader in trims, packaging, and branding solutions for the apparel, footwear, and retail industries. With over three decades of expertise, we provide innovative and sustainable solutions, including woven labels, printed labels, heat transfers, embroidered badges, packaging materials, and RFID-enabled smart labels. Our commitment to quality, sustainability, and customer satisfaction has made us a trusted partner for leading brands worldwide.

For more information, visit: www.manoharfilaments.com.

Job Description:

Handle customer inquiries via phone, email, and chat
Resolve customer complaints and provide effective solutions within defined timelines
Process orders, track shipments, and update customers on order statuses
Maintain accurate records of customer interactions in the CRM system
Coordinate with sales, production, and logistics teams to ensure seamless order fulfilment
Follow up with customers to ensure satisfaction and build long-term relationships
Gather customer feedback to improve service quality
Ensure compliance with company policies and service standards

Education: Bachelor’s degree in Business Administration, Customer Service, or a related field

Skills Required:

· Must-Have: Customer Service, MS Office, CRM Software, Order Processing, Communication Skills, Problem-Solving, Multitasking, Attention to Detail

· Good-to-Have: ERP Systems, Multilingual Proficiency, Analytical & Reporting Skills

Other Details:

Location: Kundli, Sonipat
Employment Type: Full-Time
Industry: Manufacturing/Textiles
Minimum Experience: 1 Year
Maximum Experience: 3 Years
Minimum Salary: As per industry standards
Maximum Salary: As per industry standards

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹19,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kundli, Sonipat.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Kundli, Sonipat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹19,000-₹28,000 per month. This is a Full Time opportunity and has 4 openings available.