Sales Coordinator / Executive

Company: Taxring.com Private Limited
Position: Sales & Customer Support Executive
Location: Nirman Vihar, Delhi (Near Nirman Vihar Metro Station)
Experience Required: 2–3 Years
Gender Preference: Female Candidate
Employment Type: Full-Time

Educational Qualification: MBA Finance/ Post Graduation in commerce

About the Company

Taxring.com Private Limited is a professional services company providing Income Tax Return (ITR) Filing, GST Registration & Compliance, Accounting, Tax Consultancy, Company Registration, Trademark Registration, and other business compliance services across India.

Job Summary

We are looking for a dynamic and customer-focused Sales & Customer Support Executive who can handle client inquiries, generate sales leads, provide information regarding taxation and compliance services, and maintain strong customer relationships. The candidate should possess excellent communication skills and be comfortable interacting with clients through calls, WhatsApp, email, and other digital platforms.

Key Responsibilities

Sales & Business Development

• Handle inbound and outbound sales calls.

• Convert leads into paying customers.

• Explain company services such as:

  • Income Tax Return (ITR) Filing

  • GST Registration

  • GST Return Filing

  • Company/LLP Registration

  • Trademark Registration

  • Accounting & Bookkeeping Services

  • Tax Planning & Consultancy Services

• Follow up with prospective clients and close sales opportunities.

• Achieve monthly sales targets and revenue goals.

• Maintain lead records in CRM or Excel.

Customer Support

• Respond to customer queries via phone, WhatsApp, email, and social media.

• Assist clients in understanding documentation requirements.

• Coordinate with the tax and compliance team for smooth service delivery.

• Resolve customer concerns and complaints professionally.

• Ensure timely updates to clients regarding the status of their applications and filings.

• Maintain long-term customer relationships and encourage repeat business.

Administrative Responsibilities

• Maintain client database and records.

• Prepare quotations and service proposals.

• Coordinate appointments and meetings.

• Generate daily and weekly sales reports.

Required Skills

Communication Skills

• Excellent verbal and written communication in Hindi and English.

• Professional telephone etiquette.

• Strong customer handling and persuasion skills.

Sales Skills

• Lead generation and follow-up.

• Sales conversion and negotiation.

• Relationship management.

• Target-oriented approach.

Technical Knowledge

• Basic understanding of:

  • Income Tax Filing

  • GST Registration & Compliance

  • Accounting Concepts

  • Company Registration Services

• Knowledge of MS Excel, MS Word, and Google Sheets.

• Ability to learn tax and compliance services quickly.

Personal Attributes

• Positive attitude and self-motivation.

• Strong problem-solving ability.

• Good organizational and time-management skills.

• Ability to work independently and as part of a team.

• Customer-centric approach.

Eligibility Criteria

• Graduate in Commerce, Business Administration, Marketing, or any related field.

• Minimum 2–3 years of experience in Sales, Telecalling, Customer Support, or Professional Services Industry.

• Experience in taxation, accounting, legal, financial, insurance, banking, or consultancy services will be preferred.

Salary & Benefits

• Attractive Salary (Based on Experience)

• Performance Incentives

• Professional Growth Opportunities

• Friendly Work Environment

• Training on Taxation and Compliance Services

How to Apply

Interested candidates may send their updated resume to the HR Department of Taxring.com Private Limited or contact the company on 9711296343 for scheduling an interview.

Office Address:
Taxring.com Private Limited
Nirman Vihar, Delhi – Near Nirman Vihar Metro Station

Preferred Candidate: Female | Experience: 2–3 Years | Immediate Joiner Preferred.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.