Customer Support Sales Coordinator / Executive

URGENT REQUIREMENT – Executive – Customer Service

Position: Executive – Customer Service
Location: Vadodara Branch
Preferred Location: Candidates residing near Makarpura Road, Manjalpur, Tarsali, Maneja, Vadsar & nearby areas will be preferred
Joining: Immediate

Qualification:

• Graduate in any stream

Experience:

• Freshers can apply

• Candidates with experience in Customer Service, Back Office, Administration, Coordination, Documentation or any industry will be preferred

Language Skills:

• Good communication skills in Gujarati, English & Hindi (Mandatory)

Job Responsibilities:

• Coordinate with customers and vendors through phone and email communication

• Handle customer queries and provide timely responses and updates

• Coordinate with Mumbai office for import clearance activities

• Coordinate with shipping lines and foreign agents for shipment status updates

• Maintain customer records, reports and status updates in MS Excel & Google Drive

• Prepare daily/weekly customer status reports and share updates with customers

• Maintain proper documentation, follow-ups and coordination records

• Ensure smooth communication between customers, vendors and internal teams

Required Skills:

✔ Good verbal and written communication skills
✔ Basic knowledge of MS Excel & Google Drive
✔ Customer handling and follow-up skills
✔ Ability to coordinate with multiple departments
✔ Good organizational and documentation skills
✔ Positive attitude and willingness to learn

Candidate Profile:

• Responsible and detail-oriented candidate

• Good coordination ability with customers and overseas/local partners

• Ability to manage multiple follow-ups and priorities

Job Details:

Job Type: Full-Time | Company Payroll
Industry: Import / Export & Customer Coordination
Joining: Immediate

📌 IMPORTANT NOTE FOR CANDIDATES

Candidates having good experience in Manufacturing Companies are encouraged to share their updated CV with us.

We regularly receive requirements from our client companies for Engineering, Technical and Non-Technical positions, particularly in major industrial areas of Vadodara and nearby locations, including:

• Manjusar – Savli GIDC

• Por GIDC

• Padra – Jambusar Road

• Makarpura GIDC

• Nandesari GIDC

• Other Industrial Areas in and around Vadodara

Candidates with relevant Manufacturing / Industrial experience, especially in Engineering, Production, Quality, Maintenance, Electrical, Mechanical, Electronics, Automation, Purchase, Stores, Accounts, HR, Administration and other technical or non-technical functions, are requested to keep their updated CV with us.

Even if there is no current vacancy matching your profile, your CV may be considered for suitable upcoming requirements.

Prerana Placement Services – Vadodara

📩 Interested candidates can share their updated CV

📱 WhatsApp: +91 99986 32832
📧 Email: preranaplacementservice@gmail.com
🌐 Website: www.prerana-placement.in

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.