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Customer Support Sales Coordinator / Executive

salary 15,000 - 25,000 /month
company-logo
job companyNeil Consultancy
job location Vasai East, Mumbai
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2C Sales
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Sales Coordinator / Executive to join our team at Neil Consultancy. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Sales Coordinator / Executive job

  1. Who is eligible to apply for this Customer Support Sales Coordinator / Executive job at Neil Consultancy?
    Ans : Candidates should have All Education levels for this Customer Support Sales Coordinator / Executive job offered by Neil Consultancy.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Sales Coordinator / Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vasai East, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Sales Coordinator / Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Sales Coordinator / Executive job is located in Vasai East, Mumbai.
  8. Why should you apply for this Customer Support Sales Coordinator / Executive job?
    Ans : This Customer Support Sales Coordinator / Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

HR Team

Interview Address

vasai east gauraipada, Vasai East, Mumbai
Posted a day ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Sales Coordinator / Executive