Sales Coordinator / Executive

20,000 - 35,000 /month

Medipharma Konnect

Vidyavihar West, Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Sales Coordinator / Executive to join our team at Medipharma Konnect. The role offers ₹20,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to manufactring. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Sales Coordinator / Executive job

What are the eligibility criteria for this Sales Coordinator / Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience for this Sales Coordinator / Executive job offered by Medipharma Konnect in Vidyavihar West, Mumbai.
What salary is offered for this Sales Coordinator / Executive job?
Ans : The salary for this Sales Coordinator / Executive job ranges between ₹20,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vidyavihar West, Mumbai.
How many vacancies are there for this Sales Coordinator / Executive job?
Ans : There is 1 vacancy for this Sales Coordinator / Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Sales Coordinator / Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Sales Coordinator / Executive position is Vidyavihar West, Mumbai.
What makes this Sales Coordinator / Executive job a good opportunity?
Ans : This Sales Coordinator / Executive job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 1 openings.