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Customer Support Sales Coordinator / Executive

salary 15,000 - 30,000 /month
company-logo
job companyLaxmi Diamonds
job location Malleshwaram, Bangalore
job experience1 - 5 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
star
PAN Card, Aadhar Card

Job Description

We are looking for a Sales Coordinator / Executive to join our team at Laxmi Diamonds. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Sales Coordinator / Executive job

  1. What skills and experience do you need for this Customer Support Sales Coordinator / Executive job?
    Ans : To apply for this Customer Support Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹15,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malleshwaram, Bangalore.
  5. How many vacancies are there for this Customer Support Sales Coordinator / Executive job?
    Ans : There are 5 vacancies for this Customer Support Sales Coordinator / Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Customer Support Sales Coordinator / Executive role. Only male candidates are eligible.
  7. What are the key responsibilities of this Customer Support Sales Coordinator / Executive job?
    Ans : As a Customer Support Sales Coordinator / Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Sales Coordinator / Executive position is Malleshwaram, Bangalore.
  9. Who is the right fit for this Customer Support Sales Coordinator / Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Customer Support Sales Coordinator / Executive job.
  10. What makes this Customer Support Sales Coordinator / Executive job a good opportunity?
    Ans : This Customer Support Sales Coordinator / Executive job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Suresh Kasi

Interview Address

1st , 2nd , 5th Floor, Lakshmi Arcade, No 97, 5th Cross Rd, Sangeetha Apts, Malleshwaram, Bengaluru, Karnataka 560003, Malleshwaram, Bangalore
Posted 5 days ago
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