Customer Support Sales Coordinator / Executive

20,000 - 30,000 /month

Jain Decor

Domjur, Kolkata

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Sales Coordinator / Executive to join our team at Jain Decor. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Sales Coordinator / Executive job

What are the eligibility criteria for this Customer Support Sales Coordinator / Executive job?
Ans : Candidates should have a Graduate and above qualification with 2-5 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Support Sales Coordinator / Executive job offered by Jain Decor in Domjur, Kolkata.
What salary is offered for this Customer Support Sales Coordinator / Executive job?
Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Domjur, Kolkata.
How many vacancies are there for this Customer Support Sales Coordinator / Executive job?
Ans : There are 2 vacancies for this Customer Support Sales Coordinator / Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Customer Support Sales Coordinator / Executive role. Only male candidates are eligible.
What does the role of Customer Support Sales Coordinator / Executive involve?
Ans : As a Customer Support Sales Coordinator / Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Coordinator / Executive position is Domjur, Kolkata.
Who is the right fit for this Customer Support Sales Coordinator / Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 2-5 years of experience is the right fit for this Customer Support Sales Coordinator / Executive job.
What makes this Customer Support Sales Coordinator / Executive job a good opportunity?
Ans : This Customer Support Sales Coordinator / Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Query Resolution, sales report, CRM, Coordinate with the sales team, Prepare quotations proposals invoices and other sales documents, Assist customers with basic product or servicerelated information, Coordinate with marketing operations and customer support teams