Customer Support Sales Coordinator / Executive

25,000 - 31,000 /month*

Ganesh Food Products Private Limited

Padmanabhanagar, Bangalore

₹3,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: FMCG

Languages: Hindi, Kannada

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Sales Coordinator

Role & responsibilities

1. Customer Coordination (Pan India)

Act as a single point of contact for assigned customers across India.

Handle enquiries, quotations, follow-ups, and order confirmations.

Maintain regular communication with distributors, HoReCa clients, private label customers, and institutional buyers.

Address customer complaints and ensure timely resolution.

2. Order Processing & Documentation

Prepare Proforma Invoices, Sales Orders, and dispatch instructions.

Coordinate with production for roast schedules and packaging requirements.

Ensure timely dispatch and track shipments.

Maintain proper documentation including contracts, price approvals, and KLDs.

3. Sales Support

Maintain updated customer database and sales records.

Prepare weekly/monthly sales reports and MIS for management review.

Track pending payments and coordinate with the customers

Monitor sales targets vs achievement and share updates with the sales team.

4. Coordination with Internal Teams

Work closely with procurement team for raw material availability.

Coordinate with production & quality teams for blend approvals.

Liaise with logistics for timely deliveries across India.

5. Market & Product Support

Support sales team in launching new coffee blends/products.

Share market feedback and competitor insights.

Assist in exhibitions, trade fairs, and coffee events when required.

Strong coordination & multitasking ability

Time management

 Confidence

 Communication

 Coordination skill

Salary: Up to 25k - 28k per month

No. openings: 01

Experience: Fresher to 1-year experience

Preference: Male

Location: Padmanabhanagar

Qualification: Any degree or Master degree

Language: Fluency in English, Hindi, And Kannada.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Sales Coordinator / Executive job

What skills and experience do you need for this Customer Support Sales Coordinator / Executive job?
Ans : To apply for this Customer Support Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Customer Support Sales Coordinator / Executive job?
Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹25,000-₹31,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Padmanabhanagar, Bangalore.
How many vacancies are there for this Customer Support Sales Coordinator / Executive job?
Ans : There is 1 vacancy for this Customer Support Sales Coordinator / Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Sales Coordinator / Executive role. Only male candidates are eligible.
What does the role of Customer Support Sales Coordinator / Executive involve?
Ans : As a Customer Support Sales Coordinator / Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Coordinator / Executive position is Padmanabhanagar, Bangalore.
Who is the right fit for this Customer Support Sales Coordinator / Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Sales Coordinator / Executive job.
What makes this Customer Support Sales Coordinator / Executive job a good opportunity?
Ans : This Customer Support Sales Coordinator / Executive job is a good opportunity as it offers a salary between ₹25,000-₹31,000 per month. This is a Full Time job and has 1 openings.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process, Hindi, Kannada, English, Pre sales, Post sales, Logistics coordination