Customer Support Sales Co-ordinator

Job description:

Job Title: Sales Coordinator

Location: Mulund, Mumbai

Salary: ₹15,000 – ₹25,000 per month (Negotiable based on experience)

Experience: 1–4Years

Qualification: Any Graduate

About Syscon Wires
At Syscon Wires, we specialize in manufacturing high-quality steel wires for critical applications. Our products play a key role in supporting everyday transportation needs, including 2-wheelers, cars, trucks, EVs, tractors, and more. Trusted by the country’s leading automobile brands, we pride ourselves on delivering excellence.

Our fast-growing company is the ideal place for individuals who thrive on challenges, enjoy learning on the job, and want to make a real impact.

Job Overview:
We are looking for a Sales Support Executive to join our team in Mulund. In this full-time role, you will play a crucial role in supporting the sales team by handling administrative tasks, coordinating with internal and external stakeholders, and ensuring smooth operations.

Key Responsibilities:

Order Processing: Receive and process customer orders accurately and in a timely manner. Coordinate with the logistics and inventory teams to ensure on-time delivery of products/services. Address any order-related issues and provide resolution as needed.

Customer Communication: Serve as a primary point of contact for customer inquiries and provide timely and accurate information. Communicate order status, shipment details, and any relevant updates to customers. Assist in resolving customer concerns and escalating issues when necessary.

Sales Support: Assist the sales team in preparing quotes, proposals, and presentations. Collaborate with the marketing team to ensure sales materials are up-to-date. Maintain and update customer databases with accurate and relevant information.

Coordination with Internal Teams: Work closely with the marketing, logistics, and finance teams to ensure seamless operations. Collaborate with the sales team to share market insights and customer feedback. Assist in organizing and coordinating sales events, conferences, and meetings.

Documentation and Reporting: Maintain sales reports, tracking key performance indicators (KPIs). Manage and organize sales-related documentation, contracts, and agreements.

Administrative Support: Provide general administrative support to the sales team, including scheduling meetings, managing calendars, and handling travel arrangements. Help in the preparation of sales presentations and reports.

Qualifications:

1. Any Bachelor's degree in Business Administration,

2. Proven experience in a sales coordination or administrative role.

3. Strong organizational and time-management skills.

4. Excellent communication and interpersonal abilities.

5. Proficient in MS Office suite (Word, Excel, PowerPoint)

6. Detail-oriented with a focus on accuracy.

7. Ability to work collaboratively in a team and independently.

8. Adaptability to a dynamic and fast-paced work environment.

Skills:

1. Communication

2. Multi-Tasking

3. Problem solving

4. Self-Motivated

5. Presentation skills

A great candidate will be:

1. Confident

2. System Oriented

3. Sharp Minded

4. Committed

1. High energy

2. Task- Master

3. Hard working

4. Mature

5. Good Background

Job Type: Full-time

Benefits:

• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.