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Customer Support Sales Co-ordinator

salary 25,000 - 35,000 /month
company-logo
job companySmaalt
job location Goregaon (East), Mumbai
job experience1 - 6 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
qualification
Diploma and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Sales Co-ordinator to join our team at Smaalt. The role offers ₹25,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Diploma and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Sales Co-ordinator job

  1. What skills and experience do you need for this Customer Support Sales Co-ordinator job?
    Ans : To apply for this Customer Support Sales Co-ordinator job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-6 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Sales Co-ordinator job ranges between ₹25,000-₹35,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Co-ordinator job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Sales Co-ordinator job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Sales Co-ordinator job?
    Ans : As a Customer Support Sales Co-ordinator, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Sales Co-ordinator job is located in Goregaon (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-6 years of experience is ideal for this Customer Support Sales Co-ordinator job.
  10. Why should you apply for this Customer Support Sales Co-ordinator job?
    Ans : This Customer Support Sales Co-ordinator job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 35000

Contact Person

Smita Vyas

Interview Address

Goregaon, Goregaon (East), Mumbai
Posted 4 hours ago
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