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Customer Support Sales Co-ordinator

salary 15,000 - 25,000 /month
company-logo
job companyShreeji Chemtech
job location Parvat Gam, Surat
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Sales Co-ordinator to join our team at Shreeji Chemtech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Sales Co-ordinator job

  1. What skills and experience do you need for this Customer Support Sales Co-ordinator job?
    Ans : To apply for this Customer Support Sales Co-ordinator job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Sales Co-ordinator job?
    Ans : The salary for this Customer Support Sales Co-ordinator job ranges between ₹15,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Co-ordinator job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Parvat Gam, Surat.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Sales Co-ordinator job is open for both male and female candidates.
  7. What does the role of Customer Support Sales Co-ordinator involve?
    Ans : As a Customer Support Sales Co-ordinator, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Sales Co-ordinator job is located in Parvat Gam, Surat.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support Sales Co-ordinator job.
  10. Why should you apply for this Customer Support Sales Co-ordinator job?
    Ans : This Customer Support Sales Co-ordinator job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Sales Support, Coordination, Process Management, Customer Care

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

Twinkle Chaudhary

Interview Address

Office no 408 Fourth floor Midas Square Near  Parvatgam BRTS Godadara Road Parvatgam, Parvat Gam, Surat
Posted 15 hours ago

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Job Hai > Jobs in Surat > Customer Support / TeleCaller Jobs in Surat > Sales Co-ordinator