Customer Support Sales Co-ordinator

10,000 - 30,000 /month

Sarvppratham Developers Private Limited

Thane West, Thane

1 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Real Estate

Languages: Hindi, Marathi

Graduate and above

Females Only

6 days working | Day Shift

Job Description

● Client Management: Ensure that all needs of clients are successfully met and managed after booking.

● After-Sales Service: Provide continuous support to existing clients and ensure they are fully satisfied with the services offered.

● Client Feedback: Actively seek honest and constructive feedback from clients to improve services and resolve any concerns.

● Booking to Payment Collection to Possession: Provide end-to-end service to clients, from order placement to payment collection, ensuring satisfaction at every stage.

● Query Resolution: Address and resolve all client queries promptly, ensuring a smooth and positive experience.

● Product & Service Guidance: Offer insights and assistance to clients regarding our products or services, ensuring they are well-informed.

● Complaint Handling: Act as the main point of contact for client complaints and escalate issues to the relevant department or personnel for resolution.

● Proactive Communication: Understand client needs, proactively address issues, and ensure a high level of customer satisfaction at all times.

● Documentation: Maintaining and filing documentation as per the process of the company including receipts, demand letters, interest letters, etc. if and when needed.

● Coordination: Coordination with different department

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Sales Co-ordinator job

What are the eligibility criteria for this Customer Support Sales Co-ordinator job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Domestic Calling, Query Resolution for this Customer Support Sales Co-ordinator job offered by Sarvppratham Developers Private Limited in Thane West, Mumbai.
What salary is offered for this Customer Support Sales Co-ordinator job?
Ans : The salary for this Customer Support Sales Co-ordinator job ranges between ₹10,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Sales Co-ordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Support Sales Co-ordinator job?
Ans : There are 5 vacancies for this Customer Support Sales Co-ordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Support Sales Co-ordinator role. Only female candidates are eligible.
What does the role of Customer Support Sales Co-ordinator involve?
Ans : As a Customer Support Sales Co-ordinator, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Co-ordinator position is Thane West, Mumbai.
Who is the right fit for this Customer Support Sales Co-ordinator job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Support Sales Co-ordinator job.
What makes this Customer Support Sales Co-ordinator job a good opportunity?
Ans : This Customer Support Sales Co-ordinator job is a good opportunity as it offers a salary between ₹10,000-₹30,000 per month. This is a Full Time job and has 5 openings.