Sales Co-ordinator

The Sales Admin / Sales Coordinator is responsible for providing administrative and operational support to the sales team. This role ensures smooth coordination between the sales team, customers, and internal departments by managing documentation, reports, order processing, and communication.

Key Responsibilities:-

• Sales Support

Assist the sales team with daily administrative tasks.

Prepare and maintain sales reports, quotations, and proposals.

Coordinate with the sales team regarding client requirements and follow-ups.

• Order Processing

Process customer orders and ensure timely entry in the system/ERP.

Track order status and coordinate with logistics or warehouse for delivery.

• Customer Coordination

Communicate with customers for order confirmation, delivery schedules, and documentation.

Handle customer queries and provide necessary support.

• Documentation & Records

Maintain proper records of sales orders, invoices, and customer data.

Ensure all sales-related documents are updated and filed properly.

• Reporting

Prepare daily, weekly, and monthly sales reports.

Maintain MIS reports for management review.

• Internal Coordination

Coordinate with accounts, warehouse, and operations departments for smooth sales execution.

Assist in resolving order or delivery-related issues.

• Data Management

Update customer details, pricing, and order information in ERP/CRM systems.

Maintain sales databases accurately.

Required Skills:-

Good communication and coordination skills

Basic knowledge of MS Excel, Word, and Email communication

Ability to manage multiple tasks

Good organizational and documentation skills

Basic understanding of sales process and customer handling

Qualification:-

Graduate in Commerce / Business Administration / Any discipline

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.