Sales Co-ordinator

Job description:

Job Description – Sales Coordinator (Pharma Machinery/Packaging Industry)

Position Title: Sr. Sales Coordinator
Department: Sales & Service
Location: Mulund (West)
Reporting To: Vice President

Role Overview

The Sales Coordinator will support the sales function of a Pharma Machinery & Packaging Solutions company by managing AMC, Quotations, Purchase Orders (POs), Proforma Invoices (PI), and related sales documentation. The role involves close coordination with pharma customers, the internal sales/service team, and Taiwan HQ to ensure accurate communication, smooth order execution, and timely closure of pre- and post-sales activities.

This position requires industry-specific knowledge of pharma machinery sales processes, strong organizational skills, and customer-centric communication abilities.

Key Responsibilities1. Quotations & AMC Management

• Prepare accurate quotations for pharma machinery, change parts, and spares.

• Ensure updated pricing, scope, and revisions are maintained for transparency.

• Prepare and track AMC (Annual Maintenance Contract) proposals, ensuring timely renewals with pharma clients.

• Support the sales team in negotiations with management-approved pricing modifications.

2. Purchase Order (PO) Handling

• Follow up with pharma customers for PO receipt within agreed timelines.

• Verify PO terms: scope, technical specifications, warranty, payment, and Incoterms.

• Raise PO amendments if discrepancies arise and coordinate corrections.

• Track spares and change part orders till closure.

3. Proforma Invoice (PI) & Order Acknowledgement (OA)

• Draft and issue PI & OA using company-approved templates.

• Coordinate with Taiwan HQ for finalization and ensure alignment with approved scope.

• Share final PI & OA with customers, including:

• Delivery schedules

• Layout approvals

• FAT (Factory Acceptance Test) samples

• Advance payment requests

4. Pharma Customer Communication

• Respond to customer emails promptly (no mail should remain unattended).

• Confirm quotation receipt with customers and schedule follow-ups for technical discussions.

• Share updated product videos, presentations, and pharma packaging solutions to support sales growth.

• Send weekly/monthly updates to pharma customers on project/order progress.

5. Documentation & Reporting

• Maintain pharma-specific sales documentation (Enquiry Sheets, Quotations, PI, PO, FAT records, AMC/Warranty).

• Organize Google Drive / digital folders for easy accessibility of records.

• Generate and share:

• Weekly Enquiry Report

• Monthly Project Order Report

• Monthly Shipment Report

• Monthly Pending Payment Report

• AMC/Warranty Tracking

6. Order Execution & Process Support

• Support FAT execution, dispatch planning, and customer visits (local & international).

• Track shipments till customer site or port and ensure pharma clients receive updates.

• Maintain and monitor installation calendar in coordination with service engineers.

• Ensure timely closure of spares, change parts, and AMC-related enquiries.

Key Skills & Competencies

• Strong knowledge of pharma machinery sales cycle (AMC, quotations, PO, PI, FAT, dispatch).

• Excellent customer handling & coordination skills with pharma clients.

• Proficiency in MS Office, Google Drive, and documentation tools.

• Understanding of LC clauses, DA/CAD payment terms, and international documentation.

• Strong attention to detail, accuracy, and deadline management.

Qualifications & Experience

• Graduate in Business Administration / Commerce / Engineering.

• 2–5 years of experience as a Sales Coordinator or Sales Support Executive in pharma machinery/packaging machinery industry.

• Experience handling AMC proposals, quotations, PO processing, and PI documentation for pharma clients.

• Knowledge of pharma compliance needs, installation processes, and service documentation will be an added advantage.

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• total work: 5 years (Required)

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 6+ years of experience.

More about this Sales Co-ordinator job

1. What is the eligibility criteria to apply for this Sales Co-ordinator job?
   Ans: The candidate should be Graduate and above and above with 6+ years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹50000 - ₹60000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Sales Co-ordinator job?
   Ans: This Sales Co-ordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Co-ordinator job?
   Ans: No, there is no fee applicable for applying this Sales Co-ordinator job and during the employment with the company, i.e., CVC TECHNOLOGIES (INDIA) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Co-ordinator role?
   Ans: There is an immediate opening of 2 Sales Co-ordinator at CVC TECHNOLOGIES (INDIA) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Sales Co-ordinator job?
   Ans: This Sales Co-ordinator job has Day Shift.