A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Bhagwati Foam Limited
Wadala East, Mumbai
4 - 6 years Experience in Customer Support / TeleCaller
Full Time
About Bhagwati Foam (Sleepmax)
Bhagwati Foam Ltd., through its brand Sleepmax, is dedicated to providing high-quality comfort solutions across India. Our culture emphasizes innovation, efficiency, and building long-term trust with our customers. We are committed to creating a supportive work environment that fosters growth and collaboration.
Role Overview
The Sales Coordinator for Mattress plays a crucial role in ensuring smooth operations within the sales department. This position is essential for coordinating with retail stores and managing customer interactions to support overall business efficiency.
Key Responsibilities
- Coordinate with retail stores to ensure effective communication and support.
- Prepare and send quotations to customers as needed.
- Track orders and manage dispatch processes to ensure timely delivery.
- Handle customer inquiries via WhatsApp and calls with professionalism.
- Establish and maintain contact with B2B customers to drive sales.
- Assist with basic billing coordination and ensure accuracy.
- Follow up with customers regularly to enhance satisfaction and resolve issues.
- Maintain organization and discipline in managing daily tasks and responsibilities.
Desired Candidate Profile
Education: Graduate
Experience: Minimum 4-5 years in sales coordination or a related field
Technical Skills: Proficient in Excel and familiar with CRM tools
Other Skills: Strong follow-up skills, organized, and disciplined
Communication: Good communication skills in Hindi and basic EnglishAbout Bhagwati Foam (Sleepmax)
Bhagwati Foam Ltd., through its brand Sleepmax, is dedicated to providing high-quality comfort solutions across India. Our culture emphasizes innovation, efficiency, and building long-term trust with our customers. We are committed to creating a supportive work environment that fosters growth and collaboration.
Role Overview
The Sales Coordinator for Mattress plays a crucial role in ensuring smooth operations within the sales department. This position is essential for coordinating with retail stores and managing customer interactions to support overall business efficiency.
Key Responsibilities
- Coordinate with retail stores to ensure effective communication and support.
- Prepare and send quotations to customers as needed.
- Track orders and manage dispatch processes to ensure timely delivery.
- Handle customer inquiries via WhatsApp and calls with professionalism.
- Establish and maintain contact with B2B customers to drive sales.
- Assist with basic billing coordination and ensure accuracy.
- Follow up with customers regularly to enhance satisfaction and resolve issues.
- Maintain organization and discipline in managing daily tasks and responsibilities.
Desired Candidate Profile
Education: Graduate
Experience: Minimum 4-5 years in sales coordination or a related field
Technical Skills: Proficient in Excel and familiar with CRM tools
Other Skills: Strong follow-up skills, organized, and disciplined
Communication: Good communication skills in Hindi and basic English
