jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Retention Executive

salary 13,000 - 24,000 /month*
company-logo
job companyIcici Lombard General Insurance Co Limited
job location turbhe, Mumbai
incentive₹5,000 incentives included
job experience0 - 6 years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
5 days working | Day Shift
Register to check if you’re a match!navigation-arrow

Job Description

- Make outbound calls to existing ICICI Lombard customers.

- Contact customers regarding upcoming policy renewals.

- Explain policy benefits, coverage, renewal options and offers.

- Handle customer queries, concerns and objections professionally.

- Convince customers to renew their insurance policies.

- Follow up with customers who have not completed their renewal.

- Achieve daily, weekly and monthly retention/renewal targets.

- Maintain accurate customer and call-related information in the CRM.

- Build and maintain good relationships with existing customers.

- Identify opportunities for cross-selling and upselling, wherever applicable.

- Ensure a positive customer experience throughout the renewal process.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Retention Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Retention Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this Customer Support Retention Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Retention Executive job ranges between ₹13,000-₹24,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Retention Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
  5. How many vacancies are there for this Customer Support Retention Executive job?
    Ans : There are 25 vacancies for this Customer Support Retention Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 0-6 years of experience are eligible to apply for this Customer Support Retention Executive role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Retention Executive position is turbhe, Mumbai.
  8. What makes this Customer Support Retention Executive job a good opportunity?
    Ans : This Customer Support Retention Executive job is a good opportunity as it offers a salary between ₹13,000-₹24,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Cold Calling, Lead Generation, Wiring, telecalling, Tele sales, good communications skills, outbound sales, retention executive, renewal executive

Contract Job

No

Salary

₹ 13000 - ₹ 24000

English Proficiency

Yes

Contact Person

Geetanjali Wani

Interview Address

13th Floor, Vishwaroop IT Park, Vashi, Mumbai
Posted 18 hours ago

Other Popular Jobs in Mumbai

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

Telecaller

arrow
₹ 20,000 - 25,000 per month
Teleconnect Enterprises
Work from home
Freshers in Customer Support / TeleCaller
New
95 Openings
High DemandHigh Demand

Customer Support International BPO Executive

arrow
₹ 15,000 - 32,000 per month
Sutherland
Sanpada, Mumbai
Skills: International Calling, Domestic Calling
88 Openings

Customer Support International BPO Executive

arrow
₹ 15,000 - 32,000 per month
Sutherland
Sanpada, Mumbai
Skills: Domestic Calling, International Calling
88 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Retention Executive