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Customer Support Retail Executives

salary 13,500 - 15,000 /month
company-logo
job companyMaia Hospitality And Entertainment
job location Lower Parel West, Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

qualification
10th Pass and above
gender
Males Only
jobShift
6 days working | Flexible Shift
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Job Benefits: PF
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Job Description

We are looking for a Retail Executives to join our team at Maia Hospitality And Entertainment. The role offers ₹ 13,500 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to Gaming. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Retail Executives job

  1. Can freshers or experienced candidates apply for this Customer Support Retail Executives role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Retail Executives role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Retail Executives job ranges between ₹13,500-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Retail Executives job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Lower Parel West, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Retail Executives job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Retail Executives job is located in Lower Parel West, Mumbai.
  8. Why should you apply for this Customer Support Retail Executives job?
    Ans : This Customer Support Retail Executives job offers a salary between ₹13,500-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Flexible

Contract Job

No

Salary

₹ 13500 - ₹ 15000

Contact Person

Sarthak Purohit

Interview Address

The Game Palacio, Palladium Mall, Lower Parel, Lower Parel West, Mumbai
Posted 3 days ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Retail Executives