Retail Executives

We are looking for an enthusiastic and dedicated Retail Executives to become a valuable part of our team for Ascent based in Kolkata, located at Park Street. The role offers ₹18000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0 - 1 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Retail Executives job

1. What is the eligibility criteria to apply for this Retail Executives job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹30000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Retail Executives job?
   Ans: This Retail Executives job will have 6 working days.
4. Are there any charges applicable while applying or joining this Retail Executives job?
   Ans: No, there is no fee applicable for applying this Retail Executives job and during the employment with the company, i.e., Ascent.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Retail Executives role?
   Ans: There is an immediate opening of 20 Retail Executives at Ascent
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Retail Executives job?
   Ans: This Retail Executives job has Day Shift.