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Customer Support Relationship Officer

salary 18,000 - 30,000 /month
company-logo
job companyKhushi Axis Infratech Llp
job location Dombivli (West), Mumbai
job experienceFreshers in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Real Estate
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Cab

Job Description

We are looking for a Relationship Officer to join our team at Khushi Axis Infratech Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹ 18,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Relationship Officer job

  1. Can freshers or experienced candidates apply for this Customer Support Relationship Officer role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Relationship Officer role.
  2. What salary is offered for this Customer Support Relationship Officer job?
    Ans : The salary for this Customer Support Relationship Officer job ranges between ₹18,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Relationship Officer job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dombivli (West), Mumbai.
  5. How many vacancies are there for this Customer Support Relationship Officer job?
    Ans : There are 2 vacancies for this Customer Support Relationship Officer role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification are eligible to apply for this Customer Support Relationship Officer job. No prior experience is required.
  7. What does the role of Customer Support Relationship Officer involve?
    Ans : As a Customer Support Relationship Officer, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Relationship Officer position is Dombivli (West), Mumbai.
  9. Who is the right fit for this Customer Support Relationship Officer job?
    Ans : A candidate having skills like Computer Knowledge is the right fit for this Customer Support Relationship Officer job.
  10. What makes this Customer Support Relationship Officer job a good opportunity?
    Ans : This Customer Support Relationship Officer job is a good opportunity as it offers a salary between ₹18,000-₹30,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 30000

Contact Person

Gajendra Kumar

Interview Address

lot no. 21, Thane Dombivali Link Road, Opp Lodha Premium Royale Villas Upper Thane, Mankoli, Mumbai
Posted 18 hours ago
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