Relationship Officer

15,000 - 25,000 /month

Dbm Solutions

Dum Dum, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Languages: Hindi, Bengali

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Relationship Officer to join our team at . The role involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Relationship Officer job

Can freshers or experienced candidates apply for this Relationship Officer role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Relationship Officer role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Relationship Officer position.
What shift and timings does this job follow?
Ans : This Relationship Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dum Dum, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Relationship Officer job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Relationship Officer, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Relationship Officer job is located in Dum Dum, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Relationship Officer job.
Why should you apply for this Relationship Officer job?
Ans : This Relationship Officer job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.