Customer Support Relationship Manager

**About the Role**

We are looking for a confident and enthusiastic **Telecaller / Client Relationship Executive** to join our financial services team. The candidate will be responsible for regularly connecting with new and existing clients, sharing relevant market updates, and understanding their financial requirements.

The role involves client calling, relationship management, generating leads and business opportunities for various financial products.

**Key Responsibilities**

- Make daily outbound calls to **new and existing clients**.

- Share relevant **stock market updates, IPO updates, market opportunities and important financial information** with clients.

- Regularly follow up with clients and maintain a good professional relationship.

- Understand clients' financial requirements and identify suitable product/service opportunities.

- Generate business opportunities for:

- **Demat & Trading Accounts**

- **Mutual Funds / SIP**

- **Insurance**

- **Loans – Personal, Business, Home, etc.**

- **IPO / Investment Opportunities**

- Other financial products and services offered by the company.

- Inform clients about new products, offers, services and investment opportunities.

- Follow up with interested clients until the requirement is completed or converted.

- Maintain proper records of client conversations, requirements and follow-ups.

- Coordinate with the internal team for processing client requirements.

- Achieve assigned daily/monthly calling and business targets.

- Provide professional and courteous communication to clients at all times.

**Candidate Requirements**

- Good communication skills in **English, Hindi and/or Marathi/Gujarati** will be an advantage.

- Comfortable making a high volume of outbound calls.

- Good convincing and interpersonal skills.

- Positive attitude and willingness to learn.

- Basic knowledge or interest in **Stock Market / Mutual Funds / Insurance / Loans** will be preferred.

- Freshers with good communication skills can also apply.

- Experience in **telecalling, sales, banking, insurance, mutual funds, stock market or financial services** will be an added advantage.

- Basic computer knowledge is required.

**What We Are Looking For**

We are looking for someone who is:

- Confident while speaking with clients

- Good at follow-ups

- Target-oriented

- Customer-focused

- Energetic and proactive

- Interested in building a career in financial services

**Employment Type:** Full Time

**Role:** Telecaller / Client Relationship Executive

**Industry:** Financial Services / Stock Market / Investment Services

**Experience:** Freshers can apply; relevant experience preferred.

**Key Skills:** Telecalling, Client Relationship, Follow-up, Sales, Lead Generation, Communication Skills, Customer Handling

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.