Relationship Manager

15,000 - 30,000 /month*

Perficient Enterprises

Tilak Nagar, Delhi

₹10,000 incentives included

6 - 48 months Experience in Customer Support / TeleCaller

New

20 Openings

* Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Life Insurance

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Internet Connection, Aadhar Card

Job Description

We are seeking a motivated and professional Relationship Manager to join our team for Perficient Enterprises in Delhi at our Tilak Nagar location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹15000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5 - 4 years of experience in customer service or a telecaller role and should be proficient in Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Relationship Manager job

What is the eligibility criteria to apply for this Relationship Manager job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Relationship Manager job?
Ans: This Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Relationship Manager job?
Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., PERFICIENT ENTERPRISES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Relationship Manager role?
Ans: There is an immediate opening of 20 Relationship Manager at PERFICIENT ENTERPRISES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Relationship Manager job?
Ans: This Relationship Manager job has Day Shift.