Customer Support Relationship Manager

12,000 - 30,000 /month

Martrimony

Adyar, Chennai

6 - 48 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities

Outbound & Inbound Calling: Contact potential or existing customers using structured scripts and directories to pitch company offerings.
Lead Generation: Identify new sales opportunities through active prospecting, cold calling, and qualifying incoming interest.
Closing Sales: Persuade prospects by demonstrating how products or services meet their specific needs, handling objections, and finalizing transactions.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Relationship Manager job

What skills and experience do you need for this Customer Support Relationship Manager job?
Ans : To apply for this Customer Support Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience.
What salary is offered for this Customer Support Relationship Manager job?
Ans : The salary for this Customer Support Relationship Manager job ranges between ₹12,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adyar, Chennai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
What does the role of Customer Support Relationship Manager involve?
Ans : As a Customer Support Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Relationship Manager job is located in Adyar, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience is ideal for this Customer Support Relationship Manager job.
Why should you apply for this Customer Support Relationship Manager job?
Ans : This Customer Support Relationship Manager job offers a salary between ₹12,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.