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Relationship Manager

salary 19,800 - 47,000 /month
company-logo
job companyJain Associates
job location Work from home
job experience0 - 6 years Experience in Customer Support / TeleCaller
2 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: PF
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Job Description

We are looking for a Relationship Manager to join our team at Jain Associates. The role offers ₹ 19,800 - ₹ 47,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Relationship Manager job

  1. What is the eligibility criteria to apply for this Relationship Manager job?
    Ans: The candidate should be All Education levels and above with 0 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹19500 - ₹47000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Relationship Manager job?
    Ans: This Relationship Manager job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Relationship Manager job?
    Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., Jain Associates.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Relationship Manager role?
    Ans: There is an immediate opening of 2 Relationship Manager at Jain Associates
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Relationship Manager job?
    Ans: This Relationship Manager job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF

Skills Required

Computer Knowledge, International Calling, Non-voice/Chat Process, Query Resolution, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 19800 - ₹ 47000

Contact Person

Gaurav
Posted 11 hours ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Relationship Manager