jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Relationship Manager

salary 15,000 - 25,000 /month
company-logo
job companyGurukul Training And Consultancy Services Private Limited
job location Field job
job location Trikon Baug, Rajkot
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Stock Market / Mutual Funds
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Bike
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Relationship Manager to join our team at Gurukul Training And Consultancy Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Relationship Manager job

  1. What skills and experience do you need for this Customer Support Relationship Manager job?
    Ans : To apply for this Customer Support Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Relationship Manager job?
    Ans : The salary for this Customer Support Relationship Manager job ranges between ₹15,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Trikon Baug, Rajkot.
  5. How many vacancies are there for this Customer Support Relationship Manager job?
    Ans : There are 2 vacancies for this Customer Support Relationship Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
  7. What does the role of Customer Support Relationship Manager involve?
    Ans : As a Customer Support Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Relationship Manager position is Trikon Baug, Rajkot.
  9. Who is the right fit for this Customer Support Relationship Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support Relationship Manager job.
  10. What makes this Customer Support Relationship Manager job a good opportunity?
    Ans : This Customer Support Relationship Manager job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

HR Gurukul

Interview Address

limbda chowk, rajkot, Trikon Baug, Rajkot
Posted 5 hours ago

Other Popular Jobs in Rajkot

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

Customer Support Telecalling Assistant

arrow
₹ 25,000 - 50,000 per month
Omega Webservices
Work from home
0 - 6+ years Experience in Customer Support / TeleCaller
New
50 Openings
High DemandHigh Demand

Customer Support Tele calling

arrow
₹ 25,000 - 26,000 per month
Nano Job Consultants Private Limited
Work from home
Freshers in Customer Support / TeleCaller
25 Openings

Customer Support Tele calling

arrow
₹ 25,000 - 26,000 per month
Nano Job Consultants Private Limited
Work from home
Freshers in Customer Support / TeleCaller
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Rajkot > Customer Support / TeleCaller Jobs in Rajkot > Relationship Manager