Relationship Manager

20,000 - 23,000 /month

Firstcry

Field job

Mumbai Central, Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Languages: Hindi, Marathi

12th Pass and above

Females Only

6 days working | Day Shift

Bike, Aadhar Card, 2-Wheeler Driving Licence

Job Description

We are looking for an enthusiastic and dedicated Relationship Manager to become a valuable part of our team for Firstcry based in Mumbai, located at Mumbai Central. The role offers ₹20000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to customer service. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0 - 1 years of experience in customer service or telecalling, who are proficient in Marathi, Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Relationship Manager job

What is the eligibility criteria to apply for this Relationship Manager job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹23000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Relationship Manager job?
Ans: This Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Relationship Manager job?
Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., FIRSTCRY.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Relationship Manager role?
Ans: There is an immediate opening of 10 Relationship Manager at FIRSTCRY
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Relationship Manager job?
Ans: This Relationship Manager job has Day Shift.