Customer Support Relationship Manager

15,000 - 45,000 /month

Dhanshree Research

MP Nagar, Bhopal

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Stock Market / Mutual Funds

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Relationship Manager to join our team at Dhanshree Research. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹15,000 - ₹45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Relationship Manager job

What qualifications and experience are required for this Customer Support Relationship Manager position?
Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Relationship Manager job ranges between ₹15,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in MP Nagar, Bhopal.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Relationship Manager job is located in MP Nagar, Bhopal.
Why should you apply for this Customer Support Relationship Manager job?
Ans : This Customer Support Relationship Manager job offers a salary between ₹15,000-₹45,000 per month. This is a Full Time opportunity and has 10 openings available.