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Customer Support Relationship Manager

salary 18,000 - 23,000 /month
company-logo
job companyClints Solutions Llp
job location Marathahalli, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Virtual Relationship Manager (VRM) / Digital Officer role involves managing client portfolios via digital channels, phone calls, and CRM tools. It focuses on customer retention, cross-selling banking or digital products, and solving client inquiries remotely

  • Salary Range: ₹18,000 to ₹22,000 per month (approx. ₹2.2 to ₹3.2 LPA depending on experience).

  • Eligibility: freshers, or graduates in any stream.

  • Language Skills: Good English communication paired with regional languages (Hindi, Kannada, Telugu, Tamil, or Malayalam

  • Key Responsibilities

    • Digital Engagement: Connect with an assigned customer base through calls, emails, and chat.

    • Needs Analysis: Understand client requirements and suggest matching financial or digital services.

    • Query Resolution: Address complaints and solve service requests within standard timelines.

    • CRM Management: Keep clear, accurate logs of all client touchpoints and discussions.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Relationship Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Relationship Manager role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Relationship Manager role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Relationship Manager job ranges between ₹18,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
  5. How many vacancies are there for this Customer Support Relationship Manager job?
    Ans : There are 25 vacancies for this Customer Support Relationship Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Relationship Manager position is Marathahalli, Bangalore.
  8. What makes this Customer Support Relationship Manager job a good opportunity?
    Ans : This Customer Support Relationship Manager job is a good opportunity as it offers a salary between ₹18,000-₹23,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 23000

Contact Person

Deepashri

Interview Address

Marathahalli, Marathahalli, Bangalore
Posted 10+ days ago
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