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Customer Support Relationship Manager

salary 16,000 - 30,000 /month*
company-logo
job companyAxis Bank
job location Field job
job location Whitefield, Bangalore
incentive₹5,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Telugu, Kannada
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Internet Connection, Laptop/Desktop, Aadhar Card

Job Description

We are looking for a Relationship Manager to join our team at AXIS BANK to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16,000 - ₹30,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Relationship Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Relationship Manager role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Relationship Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹16,000-₹30,000 per month in this Customer Support Relationship Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Relationship Manager, you will work on skills like Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Support Relationship Manager job is located in Whitefield, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 0-2 years of experience is ideal for this Customer Support Relationship Manager job.
  10. Why should you apply for this Customer Support Relationship Manager job?
    Ans : This Customer Support Relationship Manager job offers a salary between ₹16,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 30000

Regional Languages

Kannada, Telugu

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Whitefield bangalore, Whitefield, Bangalore
Posted 3 hours ago
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