Quality Analyst

50,000 - 50,000 /month

Befound Networks Private Limited

Mira Bhayandar, Mumbai

2 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Post Graduate and above

All genders

5 days working | Night Shift

Job Description

We are looking for a Quality Analyst to join our team at Befound Networks Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹50000 - ₹50000 and a dynamic environment with opportunities for growth.

- Excellent communication skills are mandatory.

- Looking for go-getters who can perform well under pressure.

- Minimum 2 years of on-paper experience in an international voice process.

- Experience should be from Collections, Sales, Retentions, or any target-based process.

- Employment gaps should not exceed 2–3 months.

- Maximum age: 38 years (applicable for QA, TL, and AM roles).

Job Requirements:

The minimum qualification for this role isPost Graduateand2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a5 days workingweek during thenightshift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Quality Analyst job

What are the eligibility criteria for this Quality Analyst job?
Ans : Candidates should have a Post Graduate and above qualification with 2-3 years of experience and skills like Computer Knowledge, Query Resolution for this Quality Analyst job offered by Befound Networks Private Limited in Mira Bhayandar, Mumbai.
What salary is offered for this Quality Analyst job?
Ans : The salary is ₹50,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Quality Analyst job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mira Bhayandar, Mumbai.
How many vacancies are there for this Quality Analyst job?
Ans : There are 25 vacancies for this Quality Analyst role.
Is this job open for all genders?
Ans : Yes, this Quality Analyst job is open for both male and female candidates.
What does the role of Quality Analyst involve?
Ans : As a Quality Analyst, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Quality Analyst position is Mira Bhayandar, Mumbai.
Who is the right fit for this Quality Analyst job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 2-3 years of experience is the right fit for this Quality Analyst job.
What makes this Quality Analyst job a good opportunity?
Ans : This Quality Analyst job is a good opportunity as it offers a salary of ₹50,000 per month. This is a Full Time job and has 25 opening.