Customer Support Promoter

10,000 - 15,000 /month

Samsung Experience Store

Vashi, Mumbai

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Promoter to join our team at Samsung Experience Store. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Promorter. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Promoter job

Can freshers or experienced candidates apply for this Customer Support Promoter role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Promoter role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Support Promoter position.
What shift and timings does this job follow?
Ans : This Customer Support Promoter job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Promoter job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Promoter job is located in Vashi, Mumbai.
Why should you apply for this Customer Support Promoter job?
Ans : This Customer Support Promoter job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.