We are looking for a Project Co-Ordinator to join our team at Mbm Automation & Robotics. The role offers ₹30,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Diploma and 3 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.
More about this Project Co-Ordinator job
What qualifications and experience are required for this Project Co-Ordinator position?
Ans : Candidates should have a Diploma and above qualification with 3-5 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Project Co-Ordinator job ranges between ₹30,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Project Co-Ordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhosari, Pune.
How many vacancies are there for this Project Co-Ordinator job?
Ans : There is 1 vacancy for this Project Co-Ordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 3-5 years of experience are eligible to apply for this Project Co-Ordinator role. Only male candidates are eligible.
What are the key responsibilities of this Project Co-Ordinator job?
Ans : As a Project Co-Ordinator, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Project Co-Ordinator position is Bhosari, Pune.
Who is the right fit for this Project Co-Ordinator job?
Ans : A candidate having skills like Computer Knowledge with 3-5 years of experience is the right fit for this Project Co-Ordinator job.
What makes this Project Co-Ordinator job a good opportunity?
Ans : This Project Co-Ordinator job is a good opportunity as it offers a salary between ₹30,000-₹40,000 per month. This is a Full Time job and has 1 openings.