Product Support-Digital Platforms_HO & SUPPORT-Customer 360_Mumbai - Responsible for providing product support for digital platforms, ensuring smooth operation and customer satisfaction. - The role involves working closely with customer 360 teams to address issues and improve platform performance. - Requires understanding of digital product functionalities and ability to troubleshoot customer queries. - The position is based in Mumbai and involves coordination with support and operations teams. - Ideal candidates should have experience in product support or customer service related to digital platforms. - The role demands good communication skills and the ability to work in a dynamic environment. - Candidates may need to liaise with technical teams to resolve complex issues. - Emphasis on delivering timely and effective solutions to enhance customer experience. - The job is suited for professionals interested in digital product ecosystems and customer-centric roles. - Collaboration and problem-solving skills are key to success in this position.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Product Support Specialist - Digital Platforms job
What are the eligibility criteria for this Product Support Specialist - Digital Platforms job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Product Support Specialist - Digital Platforms job offered by Kotak Mahindra Bank Limited in SEEPZ, Mumbai.
What salary is offered for this Product Support Specialist - Digital Platforms job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Product Support Specialist - Digital Platforms job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in SEEPZ, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Product Support Specialist - Digital Platforms job is open for both male and female candidates.
Where is this job located?
Ans : This Product Support Specialist - Digital Platforms job is located in SEEPZ, Mumbai.
Why should you apply for this Product Support Specialist - Digital Platforms job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.