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Product Support Specialist - Digital Platforms

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location SEEPZ, Mumbai
job experience1 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Product Support-Digital Platforms_HO & SUPPORT-Customer 360_Mumbai - Responsible for providing product support for digital platforms, ensuring smooth operation and customer satisfaction. - The role involves working closely with customer 360 teams to address issues and improve platform performance. - Requires understanding of digital product functionalities and ability to troubleshoot customer queries. - The position is based in Mumbai and involves coordination with support and operations teams. - Ideal candidates should have experience in product support or customer service related to digital platforms. - The role demands good communication skills and the ability to work in a dynamic environment. - Candidates may need to liaise with technical teams to resolve complex issues. - Emphasis on delivering timely and effective solutions to enhance customer experience. - The job is suited for professionals interested in digital product ecosystems and customer-centric roles. - Collaboration and problem-solving skills are key to success in this position.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Product Support Specialist - Digital Platforms job

  1. What are the eligibility criteria for this Product Support Specialist - Digital Platforms job?
    Ans : Candidates should have All Education levels with 1-7 years of experience for this Product Support Specialist - Digital Platforms job offered by Kotak Mahindra Bank Limited in SEEPZ, Mumbai.
  2. What salary is offered for this Product Support Specialist - Digital Platforms job?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Product Support Specialist - Digital Platforms job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in SEEPZ, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Product Support Specialist - Digital Platforms job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Product Support Specialist - Digital Platforms job is located in SEEPZ, Mumbai.
  8. Why should you apply for this Product Support Specialist - Digital Platforms job?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted 2 days ago
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