Product Support Specialist - Digital Platforms

Not Disclosed

Kotak Mahindra Bank Limited

Nalasopara (West), Mumbai

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Product Support-Digital Platforms-HO & SUPPORT-Customer 360 - Responsible for providing product support for digital platforms, focusing on Customer 360 initiatives. - Role involves handling support activities at Head Office and support centers. - Requires coordination with various teams to resolve customer-related issues on digital platforms. - Emphasis on ensuring smooth functioning and user satisfaction of digital products. - Likely involves troubleshooting, issue resolution, and continuous improvement of digital customer experience. - The position is based in Mumbai, indicating a need for local presence. - Suitable for candidates with experience in product support or customer support roles related to digital platforms. - No explicit mention of required skills, languages, or educational qualifications. - The role demands good understanding of digital customer engagement tools and platforms.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Product Support Specialist - Digital Platforms job

What qualifications and experience are required for this Product Support Specialist - Digital Platforms position?
Ans : Candidates should have All Education levels with 1-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Product Support Specialist - Digital Platforms job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nalasopara (West), Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Product Support Specialist - Digital Platforms job is open for both male and female candidates.
Where is this job located?
Ans : This Product Support Specialist - Digital Platforms job is located in Nalasopara (West), Mumbai.
Why should you apply for this Product Support Specialist - Digital Platforms job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.