Process Associate

13,500 - 17,000 /month

Anurva Advanced Techserve Private Limited

Vijayanagar, Mysore

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Flexible Shift

Job Benefits: Cab, Insurance, Medical Benefits

Job Description

We are looking for a Process Associate to join our team at Anurva Advanced Techserve Private Limited. The role offers ₹13,500 - ₹17,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Process Associate job

Can freshers or experienced candidates apply for this Process Associate role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Process Associate role.
How much can you earn in this position?
Ans : You can earn between ₹13,500-₹17,000 per month in this Process Associate position.
What shift and timings does this job follow?
Ans : This Process Associate job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijayanagar, Mysore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Process Associate job is open for both male and female candidates.
Where is this job located?
Ans : This Process Associate job is located in Vijayanagar, Mysore.
Why should you apply for this Process Associate job?
Ans : This Process Associate job offers a salary between ₹13,500-₹17,000 per month. This is a Full Time opportunity and has 50 openings available.