Core Responsibilities
Relationship Management: Serve as a primary contact for client accounts, handling routine inquiries, providing project updates, and gathering client requirements.
Operations & Reporting: Maintain accurate client data, manage documentation, and build structured progress and data reports to keep clients informed.
Internal Coordination: Work closely with cross-functional internal teams to pass on client feedback, resolve issues, and ensure project milestones are met on schedule.
Problem Solving: Proactively address client bottlenecks, audit discrepancies, and streamline day-to-day communication to maintain high satisfaction.
Key Qualifications
1–3 years of experience in account management, client relations, or operations support.
Strong proficiency in data management tools (specifically Microsoft Excel) and CRM platforms.
Exceptional multitasking abilities with a sharp eye for detail and data accuracy.