Customer Support Pre-Sales Executive

12,000 - 23,000 /month*

Castle Property Network Private Limited

Motha Khanda, Mumbai

₹5,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Real Estate

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Pre-Sales Executive to join our team Avs properties. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹12,000 - ₹23,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Pre-Sales Executive job

Can freshers or experienced candidates apply for this Customer Support Pre-Sales Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Pre-Sales Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹23,000 per month in this Customer Support Pre-Sales Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Pre-Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Motha Khanda, Mumbai.
How many vacancies are there for this Customer Support Pre-Sales Executive job?
Ans : There are 5 vacancies for this Customer Support Pre-Sales Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Pre-Sales Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Pre-Sales Executive, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Pre-Sales Executive position is Motha Khanda, Mumbai.
Who is the right fit for this Customer Support Pre-Sales Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-3 years of experience is the right fit for this Customer Support Pre-Sales Executive job.
What makes this Customer Support Pre-Sales Executive job a good opportunity?
Ans : This Customer Support Pre-Sales Executive job is a good opportunity as it offers a salary between ₹12,000-₹23,000 per month. This is a Full Time job and has 5 openings.