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PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring

salary 14,000 - 18,000 /month
company-logo
job companyMoil Education
job location Sector 17C Gurgaon, Gurgaon
job experience0 - 6+ years Experience in Customer Support / TeleCaller
90 Openings
full_time Full Time

Job Highlights

sales
Languages: Bengali, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: Insurance, PF
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Job Description

We are looking for a PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring to join our team at Moil Education. The role offers ₹14,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to BPO Call Center. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job

  1. Can freshers or experienced candidates apply for this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹18,000 per month in this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring position.
  3. What shift and timings does this job follow?
    Ans : This PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 17C Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 90 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job is located in Sector 17C Gurgaon, Gurgaon.
  8. Why should you apply for this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job?
    Ans : This PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 90 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 18000

Regional Languages

Tamil, Bengali

English Proficiency

Yes

Contact Person

HR Team
Posted 11 hours ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring