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Airtel Black Inbound Outbound BPO Customer Care Executive

salary 20,000 - 28,000 /month
company-logo
job companyMoil Education
job location Sector 18 Gurgaon, Gurgaon
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Languages: Malayalam, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Airtel Black Inbound Outbound BPO Customer Care Executive to join our team at Moil Education. The role offers ₹20,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to Call Center. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Airtel Black Inbound Outbound BPO Customer Care Executive job

  1. What skills and experience do you need for this Airtel Black Inbound Outbound BPO Customer Care Executive job?
    Ans : To apply for this Airtel Black Inbound Outbound BPO Customer Care Executive job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-7 years of experience.
  2. What salary is offered for this Airtel Black Inbound Outbound BPO Customer Care Executive job?
    Ans : The salary for this Airtel Black Inbound Outbound BPO Customer Care Executive job ranges between ₹20,000-₹28,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Airtel Black Inbound Outbound BPO Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Airtel Black Inbound Outbound BPO Customer Care Executive job?
    Ans : There are 50 vacancies for this Airtel Black Inbound Outbound BPO Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Airtel Black Inbound Outbound BPO Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Airtel Black Inbound Outbound BPO Customer Care Executive involve?
    Ans : As a Airtel Black Inbound Outbound BPO Customer Care Executive, your work will involve skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Airtel Black Inbound Outbound BPO Customer Care Executive position is Sector 18 Gurgaon, Gurgaon.
  9. Who is the right fit for this Airtel Black Inbound Outbound BPO Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Airtel Black Inbound Outbound BPO Customer Care Executive job.
  10. What makes this Airtel Black Inbound Outbound BPO Customer Care Executive job a good opportunity?
    Ans : This Airtel Black Inbound Outbound BPO Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹28,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Non-voice/Chat Process, International Calling, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 28000

Regional Languages

Kannada, Malayalam

English Proficiency

Yes

Contact Person

HR Team
Posted 4 hours ago
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