Phone pe customer service

14,000 - 16,000 /month

Domestic Bpo

Thane West, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

New

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Phone pe customer service to join our team Domestic BPO. The role offers ₹14000 - ₹16000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Phone pe customer service job

What is the eligibility criteria to apply for this Phone pe customer service job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Phone pe customer service job?
Ans: This Phone pe customer service job will have 6 working days.
Are there any charges applicable while applying or joining this Phone pe customer service job?
Ans: No, there is no fee applicable for applying this Phone pe customer service job and during the employment with the company, i.e., DOMESTIC BPO.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Phone pe customer service role?
Ans: There is an immediate opening of 50 Phone pe customer service at DOMESTIC BPO
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Phone pe customer service job?
Ans: This Phone pe customer service job has Day Shift.