Personal Assistant

12,000 - 15,000 /month

Nibedita Enterprise

Sector IV - Salt Lake, Kolkata

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

10th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Personal Assistant to join our team at Nibedita Enterprise. The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Personal Assistant job

What skills and experience do you need for this Personal Assistant job?
Ans : To apply for this Personal Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Personal Assistant position.
What shift and timings does this job follow?
Ans : This Personal Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector IV - Salt Lake, Kolkata.
How many vacancies are there for this Personal Assistant job?
Ans : There is 1 vacancy for this Personal Assistant role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification are eligible to apply for this Personal Assistant job. No prior experience is required.
What work will you do in this role?
Ans : As a Personal Assistant, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Personal Assistant position is Sector IV - Salt Lake, Kolkata.
Who is the right fit for this Personal Assistant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution is the right fit for this Personal Assistant job.
What makes this Personal Assistant job a good opportunity?
Ans : This Personal Assistant job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 1 openings.