We are looking for a Passenger Service Associate to join our team at Aspiraglory Overseas (opc) Private Limited. The role offers ₹18,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Passenger Service Associate job
Can freshers or experienced candidates apply for this Passenger Service Associate role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Passenger Service Associate role.
What salary is offered for this Passenger Service Associate job?
Ans : The salary for this Passenger Service Associate job ranges between ₹18,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Passenger Service Associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Near International Airport, Bangalore.
How many vacancies are there for this Passenger Service Associate job?
Ans : There are 50 vacancies for this Passenger Service Associate role.
Is this job open for all genders?
Ans : Yes, this Passenger Service Associate job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Passenger Service Associate position is Near International Airport, Bangalore.
What makes this Passenger Service Associate job a good opportunity?
Ans : This Passenger Service Associate job is a good opportunity as it offers a salary between ₹18,000-₹35,000 per month. This is a Full Time job and has 50 openings.