Outbound Mutual funds calling

Job Description – Mutual Funds Process Associate

Position: Mutual Funds Process – Customer Support Associate
Salary Range: ₹18,000 – ₹30,000 per month
Job Timing: 10:00 AM – 7:00 PM
Process Type: Inbound & Outbound Calling + Email & Chat Support
Week Off: One Rotational Week Off
Job Type: Full-time
Location: [Add Location]
Hiring Charges: Free Job

About the Role

We are hiring Customer Support Associates for the Mutual Funds process who will handle customer queries through inbound/outbound calls, emails, and chat. The ideal candidate should have strong communication skills and a basic understanding of financial products (Mutual Funds preferred).

Key Responsibilities

• Handle customer queries related to Mutual Funds via inbound and outbound calls.

• Provide support through email and chat for customer concerns.

• Guide customers on basic MF-related queries, process status, and documentation.

• Maintain accurate records of interactions and update CRM systems.

• Follow process workflows, compliance guidelines, and quality standards.

• Escalate complex cases to the concerned team when necessary.

• Ensure excellent customer experience and timely resolution.

Required Skills

• Good verbal and written communication skills.

• Knowledge of Mutual Funds or financial services is preferred.

• Strong customer-handling and problem-solving skills.

• Typing accuracy and basic computer knowledge (email tools, MS Office).

• Ability to handle both calls and written support channels.

Eligibility

• Minimum qualification: 12th pass (Graduates preferred).

• Freshers and experienced candidates both can apply.

• Should be comfortable with rotational weekly off.

• Comfortable with calling + email + chat blended process.

Benefits

• Salary up to ₹30,000 based on experience.

• One rotational weekly off.

• Free job (no charges).

• Career growth in financial services and MF domain.

• Supportive and professional work environment.

If you want, I can also add job location, include pick & drop service, or convert this into a PDF for posting.

You said:

& mention language hindi good english

ChatGPT said:

Here is the updated Job Description with the language requirement added:

Job Description – Mutual Funds Process Associate

Position: Mutual Funds Process – Customer Support Associate
Salary Range: ₹18,000 – ₹30,000 per month
Job Timing: 10:00 AM – 7:00 PM
Process Type: Inbound & Outbound Calling + Email & Chat Support
Week Off: One Rotational Week Off
Job Type: Full-time
Location: [Add Location]
Hiring Charges: Free Job
Languages Required: Hindi + Good English

About the Role

We are hiring Customer Support Associates for the Mutual Funds process who will manage customer queries through inbound/outbound calls, email, and chat. Candidates should have good communication skills in Hindi and English and basic knowledge of financial products (Mutual Funds preferred).

Key Responsibilities

• Handle customer queries related to Mutual Funds via inbound & outbound calls.

• Provide customer support through email and chat channels.

• Guide customers on Mutual Funds-related queries, process updates, and documentation.

• Log and maintain detailed records of customer interactions.

• Follow compliance rules, quality standards, and process workflows.

• Escalate complex issues to the concerned team when required.

• Ensure high customer satisfaction with timely and accurate responses.

Required Skills

• Fluency in Hindi and good command of English (verbal & written).

• Basic understanding of Mutual Funds or financial services (preferred).

• Strong customer handling, communication, and problem-solving skills.

• Good typing speed and basic computer knowledge (MS Office, email tools).

• Ability to manage both calling and written support roles.

Eligibility

• Minimum qualification: 12th pass (Graduates preferred).

• Freshers and experienced candidates can apply.

• Comfortable with rotational weekly off.

• Comfortable with blended process (Calls + Email + Chat).

Benefits

• Salary up to ₹30,000 (based on experience).

• One rotational week off.

• Free job (no charges).

• Growth opportunities in the Mutual Funds and financial services domain.

• Supportive work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Outbound Mutual funds calling job

1. What is the eligibility criteria to apply for this Outbound Mutual funds calling job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Outbound Mutual funds calling job?
   Ans: This Outbound Mutual funds calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Outbound Mutual funds calling job?
   Ans: No, there is no fee applicable for applying this Outbound Mutual funds calling job and during the employment with the company, i.e., Careerlink Hr Solution Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Outbound Mutual funds calling role?
   Ans: There is an immediate opening of 50 Outbound Mutual funds calling at Careerlink Hr Solution Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Outbound Mutual funds calling job?
   Ans: This Outbound Mutual funds calling job has Day Shift.