We are looking for a Office Coordinator to join our team at Kaiser Vitals. The role offers ₹18,000 - ₹18,500 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.
More about this Office Coordinator job
Who is eligible to apply for this Office Coordinator job at Kaiser Vitals?
Ans : Candidates should have a Graduate and above qualification for this Office Coordinator job offered by Kaiser Vitals.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹18,500 per month in this Office Coordinator position.
What shift and timings does this job follow?
Ans : This Office Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hudson Lane, Delhi.
How many vacancies are there for this Office Coordinator job?
Ans : There is 1 vacancy for this Office Coordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Office Coordinator role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Office Coordinator position is Hudson Lane, Delhi.
What makes this Office Coordinator job a good opportunity?
Ans : This Office Coordinator job is a good opportunity as it offers a salary between ₹18,000-₹18,500 per month. This is a Full Time job and has 1 openings.