Office Admin

We are looking for a Office Admin to join our team ASLINDIA CONSULTANCY PVT LTD. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

• Visit Offices (Life Insurance/ Mutual Funds) for documents submitions (Maximum Twice or Thrice in a month)

Job Requirements:

The minimum qualification for this role is 12th Pass and an experience of more than 6 months. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.

Any one day Weekly off as per your choice (except Saturday, Sunday, Monday)

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Office Admin job

1. What is the eligibility criteria to apply for this Office Admin job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Office Admin job?
   Ans: This Office Admin job will have 6 working days.
4. Are there any charges applicable while applying or joining this Office Admin job?
   Ans: No, there is no fee applicable for applying this Office Admin job and during the employment with the company, i.e., Aslindia Consultancy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Office Admin role?
   Ans: There is an immediate opening of 1 Office Admin at Aslindia Consultancy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Office Admin job?
   Ans: This Office Admin job has Day Shift.