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Non-Voice Customer Support Executive

salary 17,000 - 21,000 /month
company-logo
job companyTele Performance
job location Ambattur, Chennai
job experience1 - 5 years Experience in Customer Support / TeleCaller
90 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF
star
Bike

Job Description

Customer Support Executive – Domestic Non-Voice / Web Chat

Teleperformance Global Services Pvt. Ltd. is hiring experienced candidates for a Domestic Non-Voice – Web Chat Support (Telecom Process) role in Ambattur, Chennai.

Job Responsibilities:

  • Handle customer queries through web chat, chat and email.

  • Understand customer concerns and provide accurate solutions.

  • Maintain professional communication and customer service standards.

  • Resolve customer queries within the required turnaround time.

  • Maintain quality and accuracy while handling multiple chats.

Eligibility:

  • Qualification: Any Graduate / Post Graduate

  • Experience: 1–5 Years

  • Minimum 1 year BPO experience is mandatory.

  • Non-Voice / Chat / Email Support experience preferred.

  • Good English written and verbal communication.

  • Good typing speed and accuracy.

  • Basic computer knowledge and customer-handling skills.

  • Telecom process experience is an advantage.

  • Immediate joiners only.

Job Details:

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Non-Voice Customer Support Executive job

  1. What skills and experience do you need for this Non-Voice Customer Support Executive job?
    Ans : To apply for this Non-Voice Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-5 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹21,000 per month in this Non-Voice Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Non-Voice Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ambattur, Chennai.
  5. How many openings are available for this position?
    Ans : There are 90 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Non-Voice Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Non-Voice Customer Support Executive job is located in Ambattur, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Non-Voice Customer Support Executive job.
  10. Why should you apply for this Non-Voice Customer Support Executive job?
    Ans : This Non-Voice Customer Support Executive job offers a salary between ₹17,000-₹21,000 per month. This is a Full Time opportunity and has 90 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Non-voice/Chat Process, Computer Knowledge, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 17000 - ₹ 21000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Thameem
Posted 4 hours ago
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