Email Chat Support Executive

WE ARE HIRING – Customer Support Executive (Non-Voice Process)

Domain: Telecom – Web Chat Support
Location: Ambattur Industrial Estate, Chennai
Work Mode: Work from Office
Shift: Rotational Shift
Working Days: 6 Days a Week

Job Role – Customer Support Executive (Non-Voice)

Join a leading customer support team and assist customers through digital communication channels. This role involves handling customer queries and providing timely resolutions through chat and email platforms.

Key Responsibilities:

Respond to customer inquiries via web chat, email, and chat platforms.

Provide accurate information and effective solutions to customer concerns.

Ensure a high level of customer satisfaction and service quality.

Maintain proper documentation of customer interactions.

Meet productivity and quality targets set by the organization.

Escalate complex issues to the appropriate team when required.

Eligibility Criteria

Qualification: Graduate (Any Discipline)

Experience: 1–2 Years in Non-Voice Customer Support

Age: 18–30 Years

Experience in Chat Support, Email Support, or Web Chat Processes preferred.

Language Requirement

Excellent English Communication Skills (Written & Verbal)

Salary Package

₹17,000 per month

Required Skills

Strong Written Communication Skills
Email & Chat Support Experience
Customer Service Orientation
Typing & Computer Proficiency
Problem-Solving Ability
Attention to Detail

Why Join Teleperformance?

Work with a Global Customer Experience Leader
Professional & Supportive Work Environment
Career Growth Opportunities
Skill Development and Training Programs
Stable and Long-Term Career Path

Apply Now!

share your resume on whtsapp swapnali 9272422970

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.