Nodal Executive

30,000 - 35,000 /month

Gofix

Kilpauk, Chennai

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Nodal Executive – Customer Experience who will be responsible for managing customer escalations, grievance handling, complaint resolution, and customer communication across GoFix and GoGizmo.

This role acts as the bridge between customers and internal teams to ensure customer concerns are investigated, addressed, and resolved within defined timelines. The Nodal Executive will play a critical role in protecting customer trust, improving service quality, and ensuring a positive customer experience even in challenging situations.

The ideal candidate should have strong communication skills, customer handling experience, and the ability to coordinate effectively with multiple departments while maintaining professionalism and empathy.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Nodal Executive job

Who is eligible to apply for this Nodal Executive job at Gofix?
Ans : Candidates should have a Graduate and above qualification for this Nodal Executive job offered by Gofix.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹35,000 per month in this Nodal Executive position.
What shift and timings does this job follow?
Ans : This Nodal Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kilpauk, Chennai.
How many vacancies are there for this Nodal Executive job?
Ans : There is 1 vacancy for this Nodal Executive role.
Is this job open for all genders?
Ans : Yes, this Nodal Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Nodal Executive position is Kilpauk, Chennai.
What makes this Nodal Executive job a good opportunity?
Ans : This Nodal Executive job is a good opportunity as it offers a salary between ₹30,000-₹35,000 per month. This is a Full Time job and has 1 openings.