Network Engineer

25,000 - 35,000 /month*

Guru Krupa Placement Services

Vikhroli (West), Mumbai

₹5,000 incentives included

3 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: Telecom / ISP

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Network Engineer to join our team at Guru Krupa Placement Services. The role offers ₹25000 - ₹35000 and involves managing IT Change requests related to Network. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Network Engineer job

What is the eligibility criteria to apply for this Network Engineer job?
Ans: The candidate should be Graduate and above and above with 3 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Network Engineer job?
Ans: This Network Engineer job will have 5 working days.
Are there any charges applicable while applying or joining this Network Engineer job?
Ans: No, there is no fee applicable for applying this Network Engineer job and during the employment with the company, i.e., Guru Krupa Placement Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Network Engineer role?
Ans: There is an immediate opening of 1 Network Engineer at Guru Krupa Placement Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Network Engineer job?
Ans: This Network Engineer job has Day Shift.